Andrew E. Burchard, MD, FACS
President of University Otolaryngology
Subspecialty: Facial Plastic & Reconstructive Surgery President of University Otolaryngology/Head & Neck Surgery Director of Rhode Island Hospital Otolaryngology/Head & Neck Surgery Ambulatory Clinic
Henry F. Taylor
Financial Controller
Henry utilizes his over 40 years of experience in various industries as a senior level controller to manage all aspects of finances for the practice. Univoto was pleased to welcome him to the team in 2021, and in that time, he has streamlined our financial operations and helped the group reach many important milestones. He can be reached at 401-626-3769 and htaylor@univoto.net.
Amber Soucy-Comforti
Practice Administrator
Amber has over 20 years of experience in the medical field and has been with the practice since 2016. She is a certified professional coder and utilizes her Bachelor’s of Health Administration, along with her many years of experience to manage all HR and operational matters for the practice. She enjoys creating a ‘family environment’ and ‘team approach’ to managing our Univoto team. She can be reached at 401-626-3785 and asoucy@univoto.net.
Natalia Nunez
Billing Manager & IT Director
Natalia utilizes her plethora of experience in both finance and operations to manage our billing department. She welcomes the opportunity to assist our patients and is great at helping to ease their concerns and provide direction in the increasingly confusing world of medical billing. She also oversees IT for the practice and can assist with any concerns relating to IT operations. She can be reached at 401-626-3708 and nnunez@univoto.net.
Kathy Proulx
Clinical Manager
Kathy is a certified Medical Assistant and has served overseeing our clinical departments for almost a decade. She comes with many years of experience in the medical field and in the specialty of ENT, specifically. She is known to be very understanding and a ‘calming presence’ to our patients. She oversees our allergy department, triage department, our medical assistants and our front-end staff. She can be reached at 401-626-3764 and kproulx@univoto.net.
Shannon Anderson
Assistant Clinical Manager
Shannon started as an MA with Univoto back in 2015 and soon became a standout member of our team. She is extremely smart and intuitive with our patients and our physicians and PA’s quickly came to love working with her. Unfortunately, she had to move on to explore other career opportunities during Covid. We were overjoyed to have her rejoin our team in 2024, as a member of our clinical management team! Shannon can be reached at 401-626-3766 or sanderson@univoto.net
Wanda Pillier
Non-Clinical Manager
Wanda has been with the practice since 2015 and in that time has been able to utilize her expertise in medical management to streamline and improve our back-end operations. She oversees our call center, surgical coordinators, referrals department, orders coordinators, audiology coordinator and helps to manage our office schedule. She is known to be the ‘go to’ person to assist patients with their scheduling concerns and enjoys the opportunity to resolve and overcome challenges. She can be reached at 401-626-3794 and wpillier@univoto.net.
Tammy Polanco
Front End Supervisor & Medical Records Liaison
Tammy is a standout employee with our practice who always demonstrates initiative to help our patients and improve operations. Her drive to help patients has pushed her as she currently works to obtain her degree in nursing. She enjoys helping the staff she oversees to guide them through challenges and thereby assure positive outcomes for our patients. Tammy oversees the day-to-day operations of our front desk and also oversees all medical records requests for the practice. She can be reached at 401-626-3762 and tpolanco@univoto.net
Kathleen Pow Chamorro
Audiology Receptionist
Kathy was promoted to our audiology liaison after years with the practice as dedicated employee, demonstrating stellar patient service and a commitment to excellence. She assists patients with all aspects of our audiology department including scheduling, hearing aid maintenance and hearing aid benefit determinations. She works hard to ensure patients can rest assured that they have the information they need to be empowered in choosing their hearing aid technology. She can be reached at 401-626-3747 and kchamorro@univoto.net
Keri Cosme
Balance Lab Lead
Keri has worked closely with Dr. Melissa Ramocki in our Center for Vestibular & Balance Disorders since 2016. She is very committed to helping patients who are dealing with complex balance disorders, and is known to be a kind, helping hand, in that department to our patients. She takes the lead in overseeing scheduling, records requests, and all other day to day operations of the balance lab. She can be reached at 401-626-3754 and kcosme@univoto.net
